Senior Analyst: Client Reporting and Analytics
Stanbic IBTC Bank
1d ago

Job Details

Finance : budgeting and forecasting, creating interim and annual financial statements, facilitating internal mergers and acquisitions, as well as dealing with analysts and investors.

Job Purpose

  • To provide reactive and pro-active insights into Retail & Business Banking customers to influence business strategy and optimise the performance around the customer value chain.
  • Financial modelling and data analytics for business cases and for an in depth understanding of the portfolio are key requirements both at a Retail and Business Banking level and across areas and business centres within the province.
  • Key Responsibilities / Accountabilities

    Financial and Business Insights

  • Understand the key drivers that inform the provincial financial results as well as the corresponding leading indicators.
  • Identify and establish the relevant levers necessary to influence customer profitability in line with the RBB strategy and provincial storyline.

  • Provide recommendations to optimise key metrics such as operating Income, ROE, impairments, and cost to Income ratio based on empirical data.
  • Use both internal as well as external data and modelling techniques to building financial models that will provide business insight necessary for effective decision making.
  • These will include (but not limited to) : o

  • Utilisation of these financial models to optimise campaigns, enhance value propositions, determine optimal resources required in certain markets, inform branch profitability and optimal operational hours;
  • inform markets we should be exiting or entering into, establish the optimal channel mix between digital, ATM and branch channels e.t.c.

  • Highlight key trends, patterns or opportunities to drive superior earnings.
  • Partner with Measurement in the production of regular key measure
  • Partner with the provincial data manager in the journey to remediate data quality and completeness.
  • Measures :

  • Accuracy and relevance of insights for effective decision making;
  • Quality, accuracy and on time delivery of analytics and insights produced
  • Quality and feasibility of recommendations
  • Project management

  • Assist with the end-to-end process of ad hoc business unit requests placed to the Head, Finance Retail & Business Banking
  • Enable the data sourcing, analysis and reporting on any strategic projects / initiatives as defined by Business Unit head e.
  • g. assisting in the implementation and measurement of Ecosystems, Enterprise Direct, China Africa Banking, etc

    Measures :

  • Adheres to ad hoc reporting format and standards as required by the Retail & Business portfolio.
  • Assist with the design and development of the solution after analysis and discussion with other key stakeholders and assists with driving the delivery of the solution or report to business.
  • Effective story telling using data and ability to communicate outcomes in a PowerPoint format / info graphics / excel etc..
  • Defines, scopes, and owns tasks / projects of a high complexity on an independent basis against business deliverables.
  • Assist with all ad hoc requests through their life cycle.
  • Understands the interdependencies between people, systems and business.
  • Based on the understanding of the solution or report delivered, attempts to negotiate and influences business with the assistance of the Head of finance in the province.
  • Management accounts / Monthly reporting (PMT, FMT and Sales Tracker)

  • Preparation of area, business centre, branch and AE level monthly financial reports with the relevant segmentation as necessary;
  • Appropriate commentary for weekly leading indicator analysis for retail and business banking, graphic representations and analysis to provide insights and understanding towards emerging trends observed.
  • Measures :

  • Ability to explain the reports to stakeholders in line with a deep understanding of the data sources and business rules used in generating the reports
  • Stakeholder feedback
  • Ability to sign off on the quality of the reports as part of the month-end process based on understanding the expected views for the business unit / Province
  • Governance

  • Ensures adherence to governance standards defined within Measurement in order to minimise duplication whilst standardising processes.
  • Consolidates FAIS reports regarding Training Data, Exam Data and Qualification Data (who has qualification and who has been enrolled on a learnership) for provincial Key Individual’s are compiled.
  • Keeps abreast of any future legislative and regulatory requirements that may impact measurement.
  • Understand and comply with relevant policies, regulations and standard operating procedures.
  • Understand and operate within defined standard operating procedures, internal processes, and policies. For example, adheres to the designated process for requesting data from MIS and measurement teams.
  • Adhere to governance policies and compliance requirements. For example, protects sensitive data and does not distribute it externally.
  • Pays attention to detail and complies with required standards.
  • Measures :

  • Adherence to the governance frameworks
  • Adherence to risk and compliance requirements
  • Accurate and timeous delivery of FAIS reporting
  • General

  • Ensures appropriate reporting using a standard format that is easily understood by business.
  • Enhances the understanding of reported information through the use of standard definitions to be easily understood across all reporting formats.
  • Ensures that problems in reporting or gaps in information are identified and together with the provincial data manager resolve.
  • Extracts, collates and performs analysis of financial information from various sources and systems and reports on key business requirements.
  • Optimises and streamlines existing procedures and system interactions to ensure improved turnaround time.
  • Provides input to Retail and Business Banking to support the budget setting and forecasting processes.
  • Gains knowledge and experience from area (including branches) and business centres in order to corroborate internal data with practical and observed input.
  • Distributes insights / management information periodically (daily, weekly, monthly, quarterly or annually) through a structured reporting process to support business decision-making at the functional unit level.
  • Proactively drives solutions for better business understanding.
  • Assist with ad hoc requests from Product, Channel and other business partners.
  • Delivery of financial and management reports of good quality, within agreed timelines that integrate key drivers across all areas, business centres, branches and segments;
  • Accuracy and relevance of ad-hoc reports
  • Adherence to deadlines
  • Value added to business from ad-hoc requests and projects
  • Proactive ability to initiate value added projects
  • Positive feedback from internal stakeholders (area managers, business centre managers, branch managers, team leaders, Small Enterprise Managers, Private banking suite heads, Account Executives e.
  • t.c.) through performance feedback

    Preferred Qualification and Experience

    Mathematical Sciences Honours Degree

    Information Studies Honours Degree

    Finance and Accounting Honours Degree


    5-7 Years Previous experience in working with customer and account level data across various products in a banking industry.

    Experience in working with SQL, writing SQL queries, developing BI reports and data mapping. Experience in working in a team which involves receiving input and delivering to multiple stakeholders.

    Experience in data analytics and generation of actionable insights in line with a sound understanding of leading and lagging measures required to drive outcomes.

    Knowledge / Technical Skills / Expertise

  • Strategic planning and reporting
  • Understanding IFRS
  • Planning, Forecasting and budgeting
  • Project Accounting
  • Financial and Accounting Control
  • Interpreting Financial Statements
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