Manage Service department, Customer service, manage technicians (leadership skills), manage clients to be called on (exceptional communication skills both verbal and written)
Ability to allocate resources being the technical team. From projects to servicing both a new and existing client base, from repairs to fault finding to preventative maintenance.
Strong attention to detail, quotations, processing of new orders, reporting on departments achievements against budget and KPI''s.
Auditing of work to ensure the company''s high standards of efficiency and productivity.
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