Pharmacist Assistant
Clicks
Kimberley, Northern Cape, ZA
5d ago
source : Latest Jobs
  • Responsibilities · Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines · Administration of scripts and or any other claiming / capturing related procedure · Accurate and complete handling of all profiles worked on · Interact with health care professionals where needed · Problem solving and follow up of queries Duties · Interact with customers via telephone or other means regarding medication and Healthcare Services · Accurate capturing of scripts received at the Central Pharmacy centre · Handling of queries regarding prescriptions · Patient Profile management · Assist with Chronic authorizations · Liaison with all other departments · Ad hoc requirements as per operational requirements Knowledge : · Product knowledge (including OTC) · SAPC and relevant legal knowledge · Sound knowledge of the chronic authorization process and procedures · Customer service orientated · Ethical working practice and compliance Skills : · Computer literacy (MS Office) · Customer service orientated · Team Player · Integrity · Accuracy and attention to detail · Computer literacy (MS Office) · Must be bilingual (with English being one of the requirements · Must be able to work with patients and be adaptable to assist with various departmental duties · Be able to use initiative in order to provide patient satisfaction · Effective time management skills · Adaptability · Positive attitude · Be able to work under pressure Competencies : Essential · Adhering to Principles and Values · Working with People Delivering Results and Meeting Customer Expectations Minimum requirements Experience : · Minimum 1 year in the role of Pharmacist Assistant Post Basic Education : · Further Education and Training Certificate Pharmacist Assistance (Essential)
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