Debtors Clerk
iOCO
Johannesburg, City of Johannesburg Metropolitan Municipality
4d ago

The Role

One of our BU's are recruiting the services of a Debtors Clerk.

The role entails, sending invoices to clients, filling of invoices, ensuring supporting docs to invoices are followed up on and filled with invoices.

You will furthermore have to see that monthly statements are sent to customers and ensure all customers have received invoices.

The successful incumbent should have strong Financial Acumen, must be deadline driven and must able to work under pressure.

Skills and Experience

Essential Qualifications :

  • Qualification in Bookkeeping and / or accounting
  • Experience required :

  • Function related experience : 5 years in a similar role
  • Key Accountabilities

    Duties / Responsibilities :

  • Ensure weekly follow up on payments via email or telephone call to customers.
  • You will need to ensure you adhere to the processes set out in the Aptronics debtors handbook.
  • Action escalation where delays are anticipated with regards to collection of debtors
  • Relevant escalation path needs to be followed (Refer to Aptronics debtors handbook)
  • Customer visit when required and to
  • Daily capturing of debtor bank Receipts.
  • Assist Financial Manager with all ad hoc debtors’ functions
  • Processing of customer credit applications (Full process outlined in the Debtors handbook)
  • Building relationships with customers telephonically and customer site visit.
  • Update internal systems with all relevant information required
  • Taking full ownership and accountability for request sent to the department.
  • Ensure clear and concise communications with all teams required for the successful fulfilment of a customer request
  • Set each team member up for success in your team
  • Building relationships with customers
  • Liaising daily with the relevant departments in Aptronics
  • Speedy resolution of queries
  • Constant knowledge share with team members
  • Assist the team when required
  • Personality and Attributes

  • Attention to detail
  • Must demonstrate adaptability, analytical thinking, communication, customer service, decision making, initiative, stress management, team work, value and ethics
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