Engineer
HR Genie
Cape Town
5d ago
source : Job Placements

SUMMARY :

Our client is looking for an Engineer to join their team

JOB DESCRIPTION :

Our client is looking for an Engineer to join their team.

Main responsibilities

  • Fully maintain the production postilion the companies systems, ensuring maximum availability & uptime as per the agreed service level agreements
  • Configuration of system parameters & implementing system changes as per business change control procedures
  • Supporting the operation and monitoring of the production systems
  • Ensure the companies systems are fully pci compliant and all re-occurring security tasks (e.g. Encryption key changes) are performed in a controlled manner
  • Attending to and resolving customer queries and issues
  • Provide technical support to the client services & operations teams around the companies issues
  • Assist operational teams in preparing environment for maintenance procedures (os patching) by re-routing transaction traffic to backup secondary systems
  • The companies software installations and configurations
  • Ensuring all system documentation, relating to the the companies environment (operational, technical & bc dr) is accurate & up to date
  • Defining the operational routines applicable for the systems deployed to deliver the service, and authorising any changes to them
  • Allocating and assigning fault calls to technical support staff / 3rd parties and prioritising, expediting and escalating resolution
  • Defining service performance metrics and monitoring and reporting of them to management and customers as appropriate
  • Undertaking capacity planning exercises to ensure the systems are capable of delivering the contracted services
  • Specifying new system requirements to deliver new services
  • Defining, reviewing and testing the disaster recovery plans necessary for business continuity
  • Assisting with the implementation of both internal and customer-driven projects
  • Performing the companies application testing for new internal / external requirements
  • Work with qa team to ensure appropriate test strategies are in place for all postilion changes
  • Key Skills

  • Exceptional knowledge and experience with both the companies & ecommerce payment systems
  • Excellent knowledge and experience of aci’s postilion the companies transaction switch suite
  • Good knowledge and experience with postilion configserver and terminal software (esocket.pos)
  • Experience and knowledge of payment card technologies (emv, magnetic stripe & contactless) and card types (debit, credit, pre-paid and gift cards)
  • Understanding and experience of payment clearing and settlement functions through reconciliation processes
  • A good level of understanding of lan and wan based network technologies, including tcp ip & udp / ip
  • Knowledge and understanding of it security techniques (encryption, hashing, tokenization) and industry standard protocols (ssl, ipsec)
  • Good understanding of the payment card industry and payment application data security standards relating specifically to payment systems and environments
  • Experience with administering microsoft windows server environments
  • Knowledge of administration and maintaining ms sql databases
  • Excellent analysis, identification and problem resolution skills.
  • Ability to troubleshoot problems in a logical and disciplined manner
  • Excellent verbal and written communication skills, both internally and with customers.
  • Ability to document activities, problems and procedures clearly, accurately and concisely
  • Ability to manage towards defined goals and milestones
  • Ability to effectively plan, prioritise and multi-task in a complex operational environment without sacrificing work output or quality
  • Disciplined, with a close attention to detail
  • A demonstrated ability to work under pressure and to tight deadlines preferably in a 24x7 real-time operational server environment
  • Ability to manage 3rd party suppliers to ensure that they are managed effectively
  • A motivated, pro-active, self-starter with a success-orie
  • Job Role : Engineer
  • Industry : Other
  • Salary : Negotiable
  • Required Skills

    5 Years of Experience Qualifications

  • It diploma or b-degree in computer sciences, programming
  • Recommended 3-5 years’ experience as a systems administrator
  • Sql certification, an added advantage
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