Group Real Estate : identifying new premises, locations and buildings, leasing real estate, buying and selling property, construction and maintenance.
Provide a provincial security service to support the Provincial Security Manager and the bank’s standards of protection for people and assets at points of representation, other strategic installations and support Provincial Operations and POR Network
Key Responsibilities / Accountabilities
Develops and maintains an open communication channel with business partners to foster greater co-operation and teamwork
Promoting general security awareness and vigilance via coaching and presentations.
Monitor and assess Security Vendors on behalf of Security Services ensuring excellent customer service.
Translate business needs and requirements into technical requirements.
Adherence of the security technologies to the Bank’s defined standards
Successful security implementation and execution of services
Appropriate response to security incidents and / or involvement in the resolution of resolution of security incidents
Ensure proper Incident Management
Incident Management : Post mortem reporting to Group Physical Security and Province
Compile reports informing Group Physical Security and Province of all incidents relating to security operations in the province
Analyzing incidents in terms of :
circumstances and or
modus operandi and where necessary
motivate amendment to existing policy, specifications and standards, in order to eliminate the risks, and reduce the frequency and severity of such incidents.
Statistical Crime trend analysis and reporting
Trend analysis of incidents to ensure effective root cause analysis
Ensure that you submit quality Monthly and quarterly reports / dashboards within the set deadlines. When reporting on incidents please start showing potential losses
Give an overview of security concerns, highlights and statistics and listen to business partner concerns at Provincial level
12 x Impactful Monthly reports within the required time frames per annum
Conduct Branch Security and Guard compliance Assessments as per month goals and also provide guard and staff awareness sessions during these visits.
Assessments at High Risk Branches
Assessments at Medium Risk Branch
ATM’s to be assessed at branch during Branch Assessment
Pre and Post Atm validation
Site Validations (POR’s and ATM)
Efficient and timely process execution
Assist the Provincial Security Manager to provide security input and sign off at POR’s site planning and development stages, including renovations and relocations
Assist the Provincial Security Manager in final Security sign off of premises after infrastructure changes completed.
Accountable for :
Making effective recommendations even under difficult circumstances
Taking responsibility and showing initiative
Submit assessment reports
Recommend security solutions
Assist the Provincial Security Manager to convince business of the need to implement the recommended security solutions within an agreed timeframe to mitigate against threats and exposures
Ensure better turnaround times and a more cost-efficient service
Receive service call, placed on GRES Connect (Branch maintenance) by branch, via e-mail
Evaluate the call follow up with branch etc.
Identify the correct technical vendors
Send the GRES Connect call to the applicable vendor via e-mail
Follow-up on calls
If branch complains that service was not yet rendered
If call outstanding for longer than turnaround time requires
If no feedback is received within the turnaround time
Update the system continuously, or provide the necessary information to the GRES Connect Official to update the system until the call is closed.
Evaluate the Risk
Report the Risk to involved parties
Mitigate Identified Risk
Monitor Identified Risk
Terminate / Transfer / Ignore Identified Risk
Provincial Risk awareness
Draft plans of action to address all risks and concerns highlighted
Conduct awareness sessions
Monitor your provincial security budgets and ensure that all expenditure is maintained within the set budget
Actual spent vs Budget monthly and Year-to-date
Monitor Guarding Budget
Monitor Special Project Budget
Monitor Maintenance Budget
MEETINGS and PRESENTATIONS
Provincial Joint Banking Forum attendance together with the Provincial Security Manager
Represent Group Physical Security and the Province at recognised crime forums
Monthly JBF Meetings to be attended
Monthly meetings with Provincial Management to be setup and attended
Monthly Service Provider meetings which will include :
Security liaison service to the POR Network
Bi-weekly Intelligence and Operational Meetings
LIAISON WITH SERVICE PROVIDERS
Ensure that all Business partner and Service provider SLA’s and SOP’s are relevant and enforced
Quality of relationships gained and sustained with Service Providers
Ensure that the following is relevant and enforced :
Standard Operating Procedures
Service Level Agreements
Ensure assistance to the Provincial Security Manager in proper sign off of e.g. Branch revamps (GRES), New branches (GRES), Security Special Projects, in line with approved budget
Preferred Qualification and Experience
3-5 Years experience in a security oriented environment with a Security or Business related Diploma or Degree.
General knowledge of the banking industry would be an advantage
Travel - Will be required to visit each POR annually and conducted site validations as required.
Time flexibility : Will be required to be available after hours and work on weekends if required.
Knowledge / Technical Skills / Expertise
Sound assessment skills, knowledge in respect of policies, procedures, standards and specifications, administration, are required.
Trend Analysis relating to Modus Operandi and Route Cause Analysis.