Client Liaison (Mandarin speaking) (SA)
Alistair James Company Ltd
Sandton, ZA
1d ago

We are looking for someone who can act as a Client Liaison with our Mandarin-speaking clients in South Africa and in China. 

Hours: Monday to Friday plus alternate Saturday mornings

1. Essential Skills:

  • Proactive, resourceful, and hands-on with good initiative
  • Clear communication skills ensuring the flow of clear, timely, and candid information
  • Person of high integrity ­- able to demonstrate trustworthiness
  • Independent worker - able to work well with minimal supervision
  • Strong people management skills - ensure deliverables required by others to complete tasks are provided
  • Computer literacy to effectively operate and manipulate online management systems.
  • Experience in the Logistics industry (preferable)
  • The position entails ad hoc travel across South & East Africa.
  • Mandarin-speaking 

2. Accountabilities & Responsibility Areas

  • Communicating with Clients and Project Controllers
  • Understanding client needs and problems and providing solutions using Alistair Group current and potential resources
  • Regularly visiting clients to speak with customers face-to-face
  • Identifying new projects and strategic areas in which we should invest
  • Inputting in the long term Group strategy and development 
  • Enhancing customer experience with clear communication and innovative solutions
  • Assist with building the most knowledgeable and effective business development team in the region
  • Demonstrating a rational awareness of pricing and quote accordingly
  • Making loading plan and tenders according to the client's requirement

 

 

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