Are you fluent in German and English?This is a leading e-commerce marketing company that offers career opportunities in a highly skilled and competitive environment.
Their products and services are created by a team of passionate people and marketed to an international audience.
If you are driven, have passion, possess superior skill in your chosen field and want exposure in the online environment, working with clients across the world, in multiple currencies, then you could be the perfect fit.
Main Duties : Make outbound calls to and take inbound calls from identified customers ensuring they remain ardent gamers within the online casino industryCompletion of daily sales and dials with set KPI in the German language.
A successful sale is measured by a customer claiming a promotion by depositing into their accountExecute inbound and outbound campaigns to customers efficientlyEstablishing and managing key customer relationships for long term reward and benefitsProcessing pertinent information into relevant databasesPerforming extra tasks given by managers / supervisors as required Going the extra mile is key to outperformance!Adherence to the rules and dialing schedules within shifts that are aligned with specific markets during contactable hours
Fluency in German and English (verbal and written)1+ years call centre / customer service experienceBe available for 24 / 7 shift rotations
Salary : Market Related