Ensure customer's queries, store card applications, correspondence and employment verification. Call Handling & Administration : Ensure customer's queries, correspondence and needs are actioned timeously to provide excellent customer service and avoid backlogs and customer complaints.
Telephonically confirm employment and personal details to verify information provided on the store application forms.Update customer's details on relevant Debtor's systems to ensure accurate and up to date customer details base.
cursor : pointer;font-family : "Arial";font-weight : bold; .button3 background-color : #d; Education : Grade : 12 Experience : 1 Year Call Centre Experience.
Knowledge / Skills : Consumers Protection Act.Debtors Processes.POPI (Protection of Personal Information Act).Inquba Software.
mrphome;mrpsport; Miladys; sheetstreet andmrpmoney; Poer Fashion and Yuppiechef. Were movers and shakers. We pride ourselves on our fast-moving, fast-working and collaborative culture.
Our extensive market-leading retail knowledge means that our environment fosters creativity, curiosity, and a need for exploration.
We employ over incredible people, and retail in over South African based stores, almost international stores, and through our online channels offering our full product assortments.