Store Health Manager
Dischem
Cape Town, Western Cape, ZA
6d ago
source : Work-Force

Minimum Requirements : Essential :

  • Grade 12 / Matric
  • Minimum of 3 years’ retail and sales experience
  • Minimum of 1-year experience in supervision / management of a staff complement of between 3 and 8 people
  • Computer literate MS Office
  • Advantageous :

  • Qualification within the health focus category
  • Relevant experience in the vitamins, supplements and health food industry
  • SAP experience
  • Qlikview experience
  • Job Specification :

  • Direct and support sales staff under the guidance of the Store Manager and in accordance with the Dis-Chem policies, procedures and retail working practices.
  • Ensure implementation of Head office, Regional Manager and Regional Health Manager Strategy and initiatives.
  • Manage staff member performance through the performance management system.
  • Ensure the Health Division is adequately staffed at all times, and establish an appropriate work roster.
  • Manage all in-store promoters for the department.
  • Manage and address customer compliments and complaints.
  • Serve customers and implement a high standard of customer care and service.
  • Maintain merchandising and displays, to ensure a high standard of cleanliness.
  • Ensure all goods are correctly priced and labelled.
  • Working towards achieving department, vendor, brand, products and sales objectives.
  • Ensure monthly promotions are implemented effectively to maximise its objectives.
  • Maintain optimal stock levels through effective planning, monitoring and ordering of stock.
  • Manage sales representatives and direct supplier orders.
  • Ensure proper stock rotation to prevent the stock from expiring.
  • Manage back shopping in the designated areas.
  • Be accountable and manage stock control through effective planning and ordering of stock in collaboration with Dis-Chem’s warehouse and suppliers.
  • Competencies Essential :

  • Product knowledge
  • Management of staff and stock
  • Sales and promotional management
  • Good communication skills
  • Financial skills
  • Set up and interpret financial reports
  • Customer service
  • Honest and trustworthy
  • Advantageous :
  • Bilingual
  • Bilingual
  • Special conditions of employment :

  • Willing and able to work retail hours
  • Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects
  • Valid driver’s license and own reliable transport
  • South African citizen
  • Clear credit and criminal records
  • Remuneration and benefits :

  • Market-related salary
  • Medical aid
  • Provident fund
  • Staff account
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