Planet Fitness is the largest privately owned Health and Wellness Group in South Africa with a national footprint.
Purpose of the job :
As this role will take the lead in building key relationships with the Debt Collection team and Members of Planet Fitness, this would require a strong leader, the ability multi-task with a key focus on detail and be target driven.
Identify key strategies to maximise debt collection.
Identify strategies and processes focussing on debt rehabilitation
Spearhead protocols that focus on creating a rehabilitative culture.
Manage the team of debt collectors
Liaise with external parties were necessary.
Present and report back on the success of debt campaigns and protocols.
Stay on trend with industry developments and legislation.
7+ years debt collection experience
4+ years in managerial position
4+ years debt rehabilitation experience
Must understand AI and the adoption of the new techonlogies and processes within the debt world
Must come from Service based background