Senior Fast Food Area Manager
Kencorp Executive Search
Bloemfontein, South Africa, Free State, ZA
2d ago

A well-known Fast Food Brand is looking for a Senior Fast Food Area Manager for a number of their stores in the Bloemfontein area

Responsibilities

  • Leading multiple Fast Food restaurants simultaneously
  • Coaching Restaurant Managers to ensure that store gains market share and achieve customer, people and profit objectives
  • Drive customer satisfaction, facilities management, HR management, financial management, Informational management, risk management
  • Sales / marketing and time management
  • High visibility leadership and coaching
  • Daily store audits with weekly and monthly feedback to Managers
  • Regular Restaurant visits
  • Period and quarterly store audit routine
  • Attend Operations meetings and communicate with Managers
  • Assist managers to draw up SMART plans
  • Following disciplinary procedures and chairing inquiries (presiding officer)
  • Assist with the opening of new restaurants
  • Build, align and develop the team according to company goals
  • Business annual planning (budget for the region)
  • Ensure that all stores are profitable
  • Manage the local store marketing done by the Managers
  • Handle suppliers where necessary
  • Handle escalated customer complaints
  • Head Office inspections to ensure store is running operational
  • Succession planning, people planning and benching of staff for senior positions
  • Requirements :

  • Matric / Grade 12. A relevant Business Management Diploma or Degree would be very beneficial
  • MUST have +6 years’ experience as an Area Manager with Fast Food
  • MUST have managed at least 8 stores at the same time minimum, more is preferred
  • Previous experience in KFC, Nandos, Barcello’s or similar is preferred
  • Micros / GAAP POS experience
  • Valid Driver's license
  • Own reliable transport
  • Must be able to travel regularly
  • SA Citizens Only
  • Salary is dependent on relevant operational experience and skill set
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