Enrolled Nurse
Tower Group
Cape Town
5d ago
source : JustTheJob.co.za

Cape Town - Purpose of the Role To complete all work with speed and accuracy for clients, ensuring excellent quality is maintained and client expectations are met or exceeded.

To clearly and timeously communicate with clients and provide a professional, courteous service. Core duties and Responsibilities Produce, check and return own work to the team leader / senior associate / SLE As required, proof or check work of colleagues to ensure that quality is never compromised Understand and adhere to client’s styles and processes for returning work Effectively and positively communicate with the client and / or Team Leader to manage deadlines as necessary and to confirm instructions Ensure any renegotiation of an impending deadline is made at least one day before the original deadline request Be proactive in identifying opportunities to develop the service to clients and highlights these to the Senior Manager / TLs Effectively participate as a team player and assist others as required Share best practices within the department Attend and make use of all training offered by Exigent and clients Accurately record all time within the Exigent workflow and HR systems Adhere to the shift times followed at Exigent Adhere to all client and Exigent security protocols Understand and adhere to all Exigent policies Skills, Knowledge and Experience Must have knowledge about the Healthcare Field & Medical Specialty and medical terminology, case management tools.

Excellence in English written language / comprehension of English language Basic understanding of how insurance works Expertise in recognizing medical and legal records Ability to understand and follow the client work types Ability to identify missing records / information Ability to work in a fast-paced, deadline-driven environment Clear, concise style of writing, with a high level of attention to detail and superior English-language skills Excellent interpersonal and communication skills (oral and written) Positive attitude and ability to remain calm and professional at all times Ability to timely completion of assignments Ability to touch-type with a minimum of 40 wpm Excellent time management skills Good knowledge of MS Office and other software as required to perform tasks Ability to apply common sense understanding when carrying out instructions furnished orally or in writing Ability to adapt to client and business requirements Responsible with a strong work ethic.

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