Customer Experience Ambassador
confidencial
Centurion South Africa, Gauteng, Sudáfrica
5d ago
source : jobomas

Main Activities and Key Areas of Responsibility- Important Company exceptional customer service.- To answer all incoming calls within SLA-s.

  • To capture all calls on relevant systems according to policies and procedures.- Manage all cases professionally and efficiently according to policies and procedures and within the correct timeframes.
  • To assist with all client queries and requests.- Clear knowledge and understanding of policy wording, systems, processes and procedures.
  • Qualifications & Experience- Matric- Clear criminal and ITC record- Minimum 5 years working experience- Emergency contact Centre / Short term Insurance Industry experience beneficial

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