The primary focus of this position is the testing of every aspect of the existing customer pathways, across multiple channels and platforms, in order to help improve them.
We are looking for a motivated, dynamic individual to join our Software Development team. The role entails working on a wide range of products including Web, iOS and Android.
The ideal candidate needs to be on an Intermediate Senior Level tester. The candidate should be able to learn new technologies fast and must be able to keep to timely deadlines and targets.
To make it in the team, you need to be a highly motivated, innovative individual and have the ability to interpret and perceive requirements, work independently and get the job done.
Testing every aspect of the existing customer pathways, across multiple channels and platforms, in order to help improve them
Find, report, and verify issues on assigned projects (Across USSD, SMS, MOBI, APP & WEB channels)
Own all or part of the testing effort on multiple projects simultaneously
Compose daily and weekly reports to the team manager and point of contact
Create and maintain test cases and user scenarios on assigned projects
Generate documentation on tools and processes used using Google Suite
Logging and tracking of defects from submission to resolution using JIRA
Review business requirements with Business Analysts and Product Owners to determine if the requirements are precisely written and testable
Work closely with developers to identify and isolate defects in products / systems
Provide support during User Acceptance Testing and Pilot phases in cooperation with other teams
Manage the Service Desk queries and user requests.
Key Competencies and Qualifications
Formal tertiary qualification will be to your advantage (ISTQB Certified)
Experienced in automation will be to your advantage (Selenium / Jasmine)
4 years testing experience
Strong analytical and problem solving skills
Strong written and verbal communication skills
Detail-oriented, well organized and quick learner who works well in a team
You should be technically competent and equally comfortable working alone or as part of a team
Proven experience in qualitative testing
Be flexible in a quick changing and fast paced work environment
You must be able to work in an agile environment
You want to join an energetic, focused and dynamic team.
You have a can do attitude and a strong work ethic to prove it
Positive outlook on life
End user orientated / customer focused
Enjoy having fun at work