Contact Centre Agent
The Foschini Group
Cape Town North
6d ago

Position Description : Contact Centre Agent

Contact Centre Agent

Are you energetic, self-motivated, share our passion for service and want to join our leading Contact Centre Team?

At TFG Financial Services, we offer various positions within our Contact Centre. These positions include :

  • Sales
  • Customer Services
  • Collections
  • Please note that we may not always have vacancies within all of these departments. Kindly indicate your preference(s) when applying, and you will be contacted when the vacancies become available.

    As an ideal candidate you will need :

  • Matric qualification / NQF4 qualification
  • Six months working experience
  • Call centre experience (advantageous)
  • Computer literate in MS Office
  • Good communication skills
  • Excellent negotiation skills
  • A high degree of accuracy
  • Strong attention to detail
  • High energy levels
  • Ability to work under pressure
  • Self-motivated and self-driven
  • Your own reliable transport to and from Parow
  • Able to work flexible hours (08 : 00 21 : 00)
  • Preference will be given to, but not limited to candidates from designated groups in terms of the Employment Equity Act.

    Please ensure that your Line and HR Managers are aware of and support your application.

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