Provides leadership in order to drive and manage technical effort across various teams and to make critical informed technical decisions under pressure.
Apply technical knowledge to real business requirements in order to ensure a cost effective, executable solution is provided that satisfies the client requirements as well as providing value-
add. The solution can include products or services spanning the complete BCX portfolio, as well as, when necessary, products / services external to BCX and must be aligned with the BCX Value Chain.
This function requires the provision of complex, in depth technology solutions to existing and prospective customers. It also includes the determining and formulating strategic planning, or directing, implementing and co-
ordinating the policies and activities of the organisation.
The Solutions Architect is involved in the entire process, beginning with working with the customer to understand real needs, as opposed to wants, and then throughout the process to translate those needs into capabilities verified to meet the needs.
Additionally the Solutions Architect may present different models to the customer that communicate how those needs may be met, and is therefore an essential participant in the consultative selling process.
The architect is not the builder, and must remain at a level of abstraction necessary to ensure s / he does not get in the way of practical implementation.
The Solutions Architect also does research on new and emerging technologies in order to determine the applicability of such technologies to the BCX environment.
Lastly the Solutions Architect creates and presents business cases to deploy new technologies into the BCX arena.
Take cognisance of industry compliance requirements
Be aware of changes in clients strategic objectives and ICT requirements
Be aware of Tender / SLA / OLA requirements
Create policies, procedures and standards for computer operations security / Information Technology services security
Identify and assess business opportunities for BCX competencies and facilitate the business process
Develop, provide and report information for management decision making
Have a conceptual understanding of the Service delivery model.
Awareness of latest updates of Service Catalogue which form the basis of Service delivery
Alignment with Client Services Models
Awareness of emerging and current technology
The need to be aware of planned changes to technology infrastructure
Senior Manager : Pre-Sales and Marketing
Alignment of business strategy
Identification of Business Requirements
Emerging Technology Monitoring
Response to Complex Opportunities
Business management will be a recommendation
At least 8 to 12 years experience at the senior consultant level
Extensive technology experience across a wide range i.e. ERP, Apps, Infrastructure etc.
Knowledge and Skills : Bid model
BCX core values and business ethics
BCX way of work
Outsourcing service catalogue
Best practice & industry standard
Core Competencies : Negotiation skills