Strategic Personnel: Graduate Partner Relationship Associate
Strategic Personnel
Sandton, Gauteng, ZA
5d ago
source : Jobs-Vacancies.Net

IntroductionAre you a confident and presentable BCom graduate?Are you passionate about servicing clients and being the voice and face of an organisation?

Do you want to start your career at a world-renowned investment organisation?Duties & ResponsibilitiesThe responsibilities of the role include : Provide first line support to clients via phone, email, online and face to face meetingsEnsure swift and thorough solutions anytime something doesn’t go 100% according to planFacilitate engaging training sessions to help clients feel confident in the company’s propositionMonitor client portfolios to ensure relevant legal documents such as investor mandates (contracts) are correctly uploaded and filedBuilding strong relationships with the clients you are responsible for and using this partnership to drive ongoing flows from those businesses into the company’s solutionsStrategic and creative thinking to suggest improvements to productivity and processesRecord and relay client feedback and insights to internal teams such as tech, marketing, operations, and asset management in order to constantly improve the client experienceMaintain an expert-level knowledge of our investment processes and internal tools as well as curiosity and awareness of new initiatives within the industryAssist with ad hoc inter-function projects as required (e.

g. ad hoc assistance to the COO with client servicing process improvements)Desired Experience & QualificationIf you this sounds like you then apply now : Completed BCom Investments degree in finance with excellent 3rd-year resultsExcellent communication skillsWillingness to learn in a new environmentGood matric resultsResilience and achievement orientation

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