Deliver Quick, Quality And Efficient Customer Service Accurately determine customer needs through interaction with clients and ensure accurate processing thereof.
Sales Leads Generation Risk and Compliance Adhere to legislation and regulatory requirements as applicable, i.e. CASA, FICA, NCA.
Verify the customers identity according to procedures prior to proceeding with any enquiry or transaction. Where customers are unable to produce acceptable identity documentation, refer issue to CSHM or Manager to take decision on whether to proceed with the customer’s request Your Job Purpose : To resolve enquiries from walk-in customers in a Retail Banking branch, issue all account items and provide superior customer service to all customers.
Education and Experience, and Competency Requirements NQF 5 (math & accountancy) Computer Literacy skills No criminal record Help our customers get the best that Absa has to offer, and you'll get the same in return.
When you’re permanently here you’ll get competitive benefits like medical aid & pension fund, preferential banking rates, and a wellbeing program , just to mention a few, and you’ll be gaining experience with one of the top financial institutions in the country, which can open up some excellent career doors for you.
Employees will also enjoy a company spirit that believes in giving our employees the freedom to do a great job, and the support to reach their ambitions in the future.
Ready to Apply? There are four stages in our application process : Application : On our application form we ask for information like your contact details, education and work experience.
You will also be required to upload a CV, so it's a good idea to have this ready. Online Assessments : We'll then ask you to complete online assessments if you have passed our minimum screening criteria.
You will also receive an email with the link to these assessments so you can complete them when it suits you best. Our assessments are carefully designed to measure the skills and capabilities necessary to be successful in our roles.
Interview : If you are successful in our assessments we will contact you to conduct a brief telephonic interview before we invite you to attend a face-to-face interview.
Outcome : Following your interview we'll be in touch within five working days to advise you of the outcome.