Salary R19000 Industry Customer Service City Cape Town State / Province Western Cape Zip / Postal Code 8001
AreyoufluentinDanish? Do you have customer service experience? Thenwehavethejobopportunityforyou!Our client, a global technology and e-commerce leader, is looking for a Danish-speaking Customer Service Consultant , to support their office in Cape Town, South Africa .
They manage and support operations, tech development, and customer service for a large international online gaming group based in Europe.
You’ll be joining a vibrant team, a mix of 41 different nationalities from all over the world under one roof.
This job offers the perfect work-life balance combined with the opportunity to improve your English skills at the highest level.
This makes the job ideal for graduates who are tempted by wanderlust and at the same time want to gain their first professional experience in an international company.
Work hours : 24 / 7 rotational shifts
Degree or Minimum High School diploma
Working experience as customer service advantageous
Ability to meet deadlines in a highly dynamic environment
Experience in relevantcomputersystems
Responding to customer queries by telephone, email and online chats in Danish
Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
Processing pertinent information into relevant databases
Handling and taking full responsibility for customer related queries
Make outgoing calls and execute outbound campaigns to Identified customers, e.g. welcome calls, failed purchases, etc.
Excellent time management and adherence to schedule
Performing additional tasks given by managers / shift supervisors as required
10% shift allowance + R 6 250 quarterly bonus + 1 free meal per day + free gym membership + free massage once per month
Multicultural working environment
They host several competitions to motivate employees
Plenty of growth opportunities available
All employees receiving on-going support training
Every Friday after-work drinks with colleges
End-of-the year event to celebrate successful business