NEDBANK: Client Service Consultant Contractor
Cape Town, Western Cape, ZA
4h ago
source : WHATJOBS

Job Purpose

To provide professional and efficient client service in order to optimise client experience for Nedgroup Investments clients.

Ensure continued relationships are created and maintained with Nedgroup Investments clients.


  • Providing client service to Investors telephonically.
  • Providing technical support in terms of Collective Investment Schemes and Retirement products.
  • Adhere to the daily schedule to ensure that targets are met by following the work plan.
  • Escalate all unresolved queries to management by logging the case on the system.
  • Answer 90% of all calls within 60 seconds (90 / 60) as per Service level Agreements (SLA).
  • Qualifications and Experience

  • Matric / Grade 12 / National Senior Certificate
  • Certificate : Call Centre
  • 3-5 years working experience as a Client Services Consultant within the Asset Management space
  • Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form