IT Services Manager (Remote)
Parvana
Cape Town, Western Cape, ZA
5d ago
source : Careers24

This is a remote position.*Client Details : *Probably one of the most dynamic and fastest growing local organisations with a strong social conscience, this client offers remote work, the latest in technology and innovation and a very progressive ethical culture.

Working for this client will make you feel part of positive social change and we're quite sure you will enjoy working on an international playing field with the best in the industry.

  • Role Responsibilities : Overseeing the administration of core IT systems.* Drafting / maintaining IT policies / documentation.
  • Providing support with IT system configurations and integrations.* Overseeing networking, access control, printing, AV and connectivity at various locations.
  • Implementing automations, protocols and tools to control access to all IT systems.* Determining hardware requirements and managing device profiles.
  • Full device lifecycle management.* Reporting against agreed KPIs.* Liaising with external consultants to perform IT security audits.
  • Implementing security measures and performing routine and proactive security audits.* Identification of IT-related risks and execution of appropriate mitigation strategies.
  • Budget optimisation and management for relevant IT services.* Overseeing the delivery of highly responsive desktop support to employees.
  • IT vendor selection, contract negotiation and SLA management.* Forecasting, usage optimisation and management of licenses across multiple systems.
  • Implementation of automations and integrations to streamline operations.* Execution of IT-related compliance, governance and data security initiatives.
  • DNS, SSL certificate management. *Preferred Qualifications : Relevant tertiary qualification in IT *Relevant Skills / Experience : 5+ years' relevant experience.
  • Experience managing large IT teams.* Experience with large and complex Google Workspace configurations.* Device management experience : * Microsoft Intune Azure AD* Autopilot Solarwinds, etc.
  • Expertise managing Windows, Linux and Mac operating systems.* Experience with POPI, GDPR and / or other relevant legislation.

  • Ability to build relationships with both technical and non-technical stakeholders. *Advantageous Experience : Salesforce administration experience* Experience managing IT needs for a large workforce* Relevant AWS certifications PS Even if you feel you don't have all the skills listed or if this spec isn't what you are looking for, feel free to send your CV as we probably have other opportunities that could interest you.
  • For a more comprehensive and updated list of opportunities that we have on offer, do visit our website - www.parvana.co.uk ()

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