IT Retail Field Technician
O'Brien Recruitment
Cape Town, South Africa, Western Cape, ZA
4d ago

THE RESPONSIBILITIES INCLUDE BUT IS NOT LIMITED TO :

  • Maintain close working relationship with SPAR retailers.
  • Advise and assist retailers with profitability by system application
  • Set up, configure, install & support hardware, peripheral equipment, operating systems, networks and retail
  • systems software in Retail stores.

  • Support the Retail Store networks, equipment and software systems
  • Resolve hardware, software and business processing problems and queries reported through the Help
  • Desk.

  • Implement and manage retail IT projects.
  • Carryout software testing on new software releases.
  • Provide Training to Store Owners and Staff members, preparing User Training Manuals where necessary.
  • Compile Business Functions Manuals System Supported
  • Effective communication with Store Owners, staff and other stakeholders in order to provide excellent
  • service, support and mentorship.

  • Provide comprehensive statistics of hardware and software implemented, in order to ensure that IT
  • standards are upheld and maintained.

  • Compile, Implement & Drive Best Operating Procedures.
  • THE PERSON MUST SATISFY THE FOLLOWING COMPETENCIES :

  • A Matric Certificate
  • Tertiary Qualification Financial Stream (Bookkeeper to Financial Accountant Consideration) would be
  • advantageous.

  • Valid Code 08 driver’s license essential
  • High Energy Level and ability to operate under pressure
  • An IT Diploma would be advantageous
  • 2 -3 Years’ experience in similar environment
  • Experience with Retail Software Applications would be advantageous
  • Sound interpersonal skills
  • Good organizational skill
  • Self-Management
  • Able to work with minimal supervision / overtime
  • Be prepared to travel extensively
  • Valid Passport essential
  • Solid understanding of retail store administrative procedures and controls
  • Be able to do standby after hours / weekends and public holidays
  • Retail Management / Supervisory Experience
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