THE RESPONSIBILITIES INCLUDE BUT IS NOT LIMITED TO :
Maintain close working relationship with SPAR retailers.
Advise and assist retailers with profitability by system application
Set up, configure, install & support hardware, peripheral equipment, operating systems, networks and retail
systems software in Retail stores.
Support the Retail Store networks, equipment and software systems
Resolve hardware, software and business processing problems and queries reported through the Help
Implement and manage retail IT projects.
Carryout software testing on new software releases.
Provide Training to Store Owners and Staff members, preparing User Training Manuals where necessary.
Compile Business Functions Manuals System Supported
Effective communication with Store Owners, staff and other stakeholders in order to provide excellent
service, support and mentorship.
Provide comprehensive statistics of hardware and software implemented, in order to ensure that IT
standards are upheld and maintained.
Compile, Implement & Drive Best Operating Procedures.
THE PERSON MUST SATISFY THE FOLLOWING COMPETENCIES :
A Matric Certificate
Tertiary Qualification Financial Stream (Bookkeeper to Financial Accountant Consideration) would be
Valid Code 08 driver’s license essential
High Energy Level and ability to operate under pressure
An IT Diploma would be advantageous
2 -3 Years’ experience in similar environment
Experience with Retail Software Applications would be advantageous
Sound interpersonal skills
Good organizational skill
Able to work with minimal supervision / overtime
Be prepared to travel extensively
Valid Passport essential
Solid understanding of retail store administrative procedures and controls
Be able to do standby after hours / weekends and public holidays
Retail Management / Supervisory Experience