The Bay Hotel in Camps Bay is seeking a receptionist to join their bespoke team. If you see yourself working in one of Cape Town's most luxurious locations then this position is for you!Assist guests at hotel / village with personal services.
May take messages, arrange or give advice on transportation, business services, or entertainment, or monitor guest requests for housekeeping and maintenance.
Qualification : Grade 12Experience : Minimum of 2 years experience in the same or similar positionOpera Experience RequiredCommunication : Verbal CommunicationComprehensionCognition / Thinking : Decision Making and JudgementProblem SolvingInteraction with Others : TeamworkPersonal Effectiveness : Adaptability and DependabilityEthics and IntegritySelf-ManagementDUTIES AND RESPONSIBILITIES : Front DeskChecking in and checking out of guests on Opera.
Perform office duties on a temporary basis when needed.Foreign exchange.Relief switchboard and night audit when necessary.
Perform clerical duties as requiredRelay and Route written messagesAnswer all incoming callsFinancesEnsure accurate billing.
Take payment from guest.If applicable ensure accurate change provided.Guest RelationsRoom guestsReceive, store, and deliver luggage and mail.
Pick up and deliver items or run errands for guests ensuring excellent guest relation services.Upsell all Food and Beverage outlets, Mint Wellness and other services offered by the company.
ConciergeMake dining and other reservations for guests and obtain tickets for events.Provide information about local features such as shopping, dining, nightlife, and recreational destinations.
Make bookings for Mint Wellness as required.Make travel arrangements for sightseeing and other tours.Make suggestions for new tourist attractions / tourism services.
Visit all surrounding facilities and other properties within the group.To apply for the position, please forward a motivational letter and an updated CV with a picture of yourself to Please note that only successful candidates will be contacted.
Should you not hear from us within 14 days please consider your application unsuccessful To browse all our vacancies, please log on to our website