Provide On-Site First & Second Level End User Support.
Provide Basic System Administrative Functions.
Installation, Troubleshooting & Maintenance of the below Hardware :
o VOIP Hardware
Networking Hardware (Wired & Wireless).
Ability to troubleshoot, diagnose and resolve faults, as logged on the Companies Helpdesk System, escalating to the Head of IT where necessary, quickly, and effectively.
Experience and Qualifications :
Proficient with Windows Desktop Operating Systems (Windows 8 / 8.1 / 10).
Proficient with Microsoft Office Applications (2010 / 2013 / 2016 / 2019).
Proficient with Office 365 Applications & Administration.
Basic Experience with Server Operation Systems (SBS2011 / 2008 / 2008R2 / 2012 / 2012R2 / 2016).
Basic TCP / IP Networking knowledge essential :
Experience with Networking Hardware, UTM Hardware & Proxy Servers advantageous :
o UTM Firewalls (Dell SonicWall, Fortinet)
o UbiQuiti Enterprise Hardware
Experience with various Internet Connectivity Mediums essential :
Experience with Enterprise Antivirus packages essential :
o ESET Endpoint Protection
Experience with Virtual Environments essential :
Technical experience with Syspro advantageous.
Minimum of 2 years in a System Administrator role.
Drivers license and own transport essential.