Office Manager
MPC Recruitment
3d ago
source :

Bloemfontein - My Client is looking for an Office Manager who will provide administrative support Duties will include but not limited to :

  • Working with complex work fast in a timeous and accurate manner
  • Adhere to all quality standards, compliance processes and procedures
  • Liaise with internal and external clients professionally
  • Record keeping
  • Contract liaison and finalisation
  • Running of office and maintenance of office on a day to day basis
  • Handle stationery and Consumable orders, Printer reads, webinars, health and safety, First Aid. etc
  • Deal with internal and external queries through to the end
  • Diary management and coordination of meetings
  • Typing, editing, formatting and collating, presentations and general correspondence
  • Engaging with Brokers and office support staff
  • Screening of incoming telephone calls, taking of messages, etc
  • Ensure correspondence is handled in a professional manner
  • Facilitate meetings, minutes and Agenda related to the meeting
  • Follow up with clients when required
  • Helpdesk management and query resolution
  • Training and Support
  • Identifying and reporting on service failures and errors
  • Manage processes out of SLA before it is escalated.
  • Provide clients with the organisation's services and product information when required
  • Provide feedback on the effectiveness and soundness of policies and procedures of the process area
  • Refreshments and hosting guests / broker sessions
  • Travel bookings and travel itinerary
  • Collating reports, issuing weekly reports to relevant parties, updating reports as needed
  • Assisting with Distribution fees, broker and client transfers
  • Assisting Manager with adhoc personal tasks from time to time Relevant qualification relating to office management Minimum 2 - 5 years administrative experience in the corporate industry, beneficial if insurance industry MS Office Numeracy skills Accurate Typing Skills Excellent verbal and written communication skills.
  • Must be organised with strong administrative skills Quality focused and attention to detail

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