Claims Consultant
CX People SA
Umhalnga Rocks, South Africa
1d ago
source : Executive Placements

Requirements :

  • National Senior Certificate (Grade 12)
  • Preferred Currently studying towards a tertiary qualification
  • Clear Credit and Criminal record
  • Computer literate
  • 1- 2 years’ experience in Inbound Insurance Claims (Local or International)
  • Proven experience in the insurance / financial space
  • Proven track record of high performance
  • Excellent command and use of English, both written and Verbal
  • Attention to detail
  • Strong analytical and numeric skills
  • Advantageous :
  • RE 5
  • Duties Include :

  • Assisting customer's with their insurance claims.
  • Handling customer enquiries via email and telephonically.
  • Proactively identify issues and problems before they arise.
  • Assist with escalated calls and complaints in line with procedures.
  • Providing world class customer service to international clients.
  • Working with various parts of the business to resolve issues.
  • Remuneration

    Basic Salary + Incentives

    Working Hours

    Monday to Sunday on a shift rotation

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