Claims Consultant

CX People SA

Umhalnga Rocks, South Africa

1d ago

source : Executive Placements

Requirements :

National Senior Certificate (Grade 12)

Preferred Currently studying towards a tertiary qualification

Clear Credit and Criminal record

Computer literate

1- 2 years’ experience in Inbound Insurance Claims (Local or International)

Proven experience in the insurance / financial space

Proven track record of high performance

Excellent command and use of English, both written and Verbal

Attention to detail

Strong analytical and numeric skills

Advantageous :

RE 5

Duties Include :

Assisting customer's with their insurance claims.

Handling customer enquiries via email and telephonically.

Proactively identify issues and problems before they arise.

Assist with escalated calls and complaints in line with procedures.

Providing world class customer service to international clients.

Working with various parts of the business to resolve issues.

Remuneration

Basic Salary + Incentives

Working Hours

Monday to Sunday on a shift rotation

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