Field And Prep Engineer
Business Driven Network Services
Durban, KwaZulu-Natal
6d ago
source : findojobs-za

Our 24 / 7 company is seeking a detail-oriented, thorough, and organized Networks L2 Engineer based in KZN to join our growing team.

The successful applicant will play a key role in providing second line support and configuration for our various customer services and projects.

You will configure Cisco, Aruba and Meraki devices, troubleshoot problems, and provide remote or onsite support for our high-profile customer base.

  • Configure and prep network equipment for deployment
  • Evaluate and troubleshoot connectivity issues within the various LAN / WAN technologies Routing, Switching and Access Points (Cisco, Aruba, and Meraki)
  • Provide a detailed report after each deployment, installation, site visit or network incident.
  • Adhere to customer SLAs to ensure end-user expectations are met
  • Take ownership and responsibility of an issues from start through to successful resolution.
  • Preform escalations to customers, 3rd parties as well management.
  • Client service and project meetings
  • Maintain network topology diagrams
  • Routine device configuration backups
  • Vendor firmware upgrades
  • Maintaining network asset lists and lifecycle reports
  • Perform wireless heatmap surveys
  • Cabinet Audits and Blowouts
  • DR failover testing
  • WAN failover testing
  • MSP ticketing and time keeping *Skills : *
  • Prioritize workflow by deadlines
  • Highly analytical and able to solve problems on their own
  • Proficient in Microsoft Visio
  • Basic understanding of wireless design best practices (Placements and Antenna types)
  • Excellent client facing written and verbal communication.
  • Minimum 2 years experience in similar role
  • Matric (Grade 12)
  • Minimum of a CCNA Certification
  • Meraki Certification
  • Proven experience working on large enterprise projects Market Related
  • Minimum 2 years experience in similar role
  • Matric (Grade 12)
  • Minimum of a CCNA Certification
  • Meraki Certification
  • Proven experience working on large enterprise projects
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