IT Manager
Luelle Consulting
Durban
5d ago
source : Job Placements

The Ideal Candidate

  • Must have a minimum of +- 5 years’ experience in IT Management.
  • Must have EXTENSIVE OFFICE 365 and EXCHANGE experience / experience with Mac is essential.
  • Must have good knowledge and experience with user device support.
  • Duties include :

    Manage local support team with :

  • All network connection problems (WAN / LAN); Wireless / Wired / Vodaphone (Firewall, switch, Wi-Fi).
  • All Applications; Microsoft Office, Apple Mail, Converting documents, filmmaker,, RDC and other.
  • First contact point for users with questions / IT related incidents by phone and by mail.
  • Offer support on any kind of questions / issue''s users have / experience i.e., Colour prints, Winmail.dat files.
  • Lead the technology strategic planning & execution.
  • Develop and lead the cross-functional portfolio management process.
  • Support Project Delivery within the portfolio.
  • Manage the local Tech team, tech operations and the tech budget.
  • Manage the Infrastructure services and support.
  • Ensure end user technology compliance.
  • Manage the IT Service Desk.
  • Follow up alerts and take immediate action if required.
  • Follow Up Issue Tracker.
  • Manage country OU and ensure it is aligned with global directory.
  • Ensure users license management.
  • Monitor Health Status and ensure issue are reported with in SLA.
  • Manage Office 365 Power automation
  • Manage Office 365 SharePoint list.
  • Qualifications

  • Minimum Qualification Degree in IT
  • NB Please note that due to COVID 19, recruiters are not able to contact each applicant. However, for peace of mind, your CV will automatically be kept on our database for any future positions that may match your skills and competencies.

    Motivation : To do more for the world than the world does for you That is success

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