Job Description :
VCA Canada Ladysmith Animal Hospital is currently recruiting for a dependable and confident Technician Assistant to join our clinic.
This full-time opportunity includes a range of responsibilities which directly attributes to the efficient and effective daily operation of the hospital.
Your primary responsibility is to assist our veterinary staff with various tasks and treatments. Key responsibilities and attributes are;
Assist veterinary staff with various tasks and treatments
Create a warm and welcoming environment for our patient and pet parents
Create a positive, low-stress atmosphere for our clients and patients
General housekeeping duties; cleanliness of reception area, pet holding areas and common areas
Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
Exceptional client service skills
Ability to answer a multiline phone system and track and book appointments effectively
Placing outbound calls to pet parents for follow-up and future appointment bookings
Respond and manage email correspondence; clients, referring veterinarians & internal office messages
Admitting and discharging pet patients
Invoicing / billing; creating estimates, obtaining pet owner confirmation and processing payments
Compassion and nurturing attitude
Ability to remain calm in stressful situations
Ability to adapt in changing situations
Efficient in carrying out assignments independently
Takes initiative to complete tasks throughout the day
VCA Canada Offers!
At our core are our people people with different strengths and interests that enrich our diversity, innovation and excellence.
A team we think of as family. When you join our family, VCA Canada offers :
Exceptional career development
Generous personal pet care discounts
A network of highly educated and skilled professionals!!
And more perks!
VCA Canada Cares!
At VCA Canada we don’t see an animal, we see a family member. VCA Canada embraces a culture of giving back to the communities we serve and demonstrates this philosophy through our national philanthropic program, Paw it Forward.