Veterinary Technician Assistant - VCA Canada Ladysmith Animal Hospital
VCA Canada
Ladysmith,BC,V9G1A7
5d ago

Job Description :

VCA Canada Ladysmith Animal Hospital is currently recruiting for a dependable and confident Technician Assistant to join our clinic.

This full-time opportunity includes a range of responsibilities which directly attributes to the efficient and effective daily operation of the hospital.

  • Your primary responsibility is to assist our veterinary staff with various tasks and treatments. Key responsibilities and attributes are;
  • Assist veterinary staff with various tasks and treatments
  • Create a warm and welcoming environment for our patient and pet parents
  • Create a positive, low-stress atmosphere for our clients and patients
  • General housekeeping duties; cleanliness of reception area, pet holding areas and common areas
  • Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
  • Exceptional client service skills
  • Ability to answer a multiline phone system and track and book appointments effectively
  • Placing outbound calls to pet parents for follow-up and future appointment bookings
  • Respond and manage email correspondence; clients, referring veterinarians & internal office messages
  • Admitting and discharging pet patients
  • Invoicing / billing; creating estimates, obtaining pet owner confirmation and processing payments
  • Scheduling appointments
  • Compassion and nurturing attitude
  • Ability to remain calm in stressful situations
  • Ability to adapt in changing situations
  • Efficient in carrying out assignments independently
  • Takes initiative to complete tasks throughout the day
  • VCA Canada Offers!

    At our core are our people people with different strengths and interests that enrich our diversity, innovation and excellence.

    A team we think of as family. When you join our family, VCA Canada offers :

  • Exceptional career development
  • Generous personal pet care discounts
  • A network of highly educated and skilled professionals!!
  • And more perks!
  • VCA Canada Cares!

    At VCA Canada we don’t see an animal, we see a family member. VCA Canada embraces a culture of giving back to the communities we serve and demonstrates this philosophy through our national philanthropic program, Paw it Forward.

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