Junior Applications Engineer - Technical Mastercam - Marconi Beam Cape Town
Dante Personnel
Montague Gardens
6d ago
source : Job Placements

Job Description

Our Client in the Software Industry is looking to employ a newly Graduated Applications Engineer based in Western Cape, Marconi Beam (Next to Montague Gardens)

Minimum requirements :

  • Providing fast and effective support to clients via phone calls, emails, TeamViewer / or on site
  • Graduated Applications Engineer - Technical
  • Support function in allocated specialized fields within the software package
  • Presenting of various training courses as allocated to each Applications Engineer
  • Providing demonstrations / technical insight into the various software packages to assist the sales team during the sales process
  • Review customers'' technical needs / assists higher level engineers in developing service solutions to meet these needs
  • Monitoring existing systems and recommending improvement
  • Sharpen your knowledge on the software with its most recent functions and features
  • Improving your knowledge through training and the certification program
  • Assist with presentations / demonstrations at webinars / seminars / hands-on training and the launch events
  • Conducting implementations for customers on any of the SW products
  • Assist with the delivery of products to clients and ensure the customer is aware of the Company and the support they provide
  • Fishing for potential leads when talking to customers
  • Assist customers with consultation work if they do not have the knowledge or a license of a specific product
  • Trouble shoot customer issues / provide all test results / findings in a professional manner so that this information can be used by developers to enhance the product
  • Be the link between customer and Company products
  • Consultant : Marelize Bester - Dante Personnel Pretoria

    Apply via our website www.

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