Data Centre Shift Technician
Teraco
Northern Suburbs (Cape), ZA
2d ago

Purpose of the role

The Data Centre technician provides a range of services which revolve around the maintenance of the Data Centre facility in its entirety, including equipment and processes, thus ensuring effective and efficient operation of the Data Centre

OBJECTIVES

Main function of the Job

  • Monitoring and maintenance of all Data Centre critical infrastructure
  • Performing planned / preventative / predictive maintenance of all infrastructure
  • Fault detection of critical infrastructure
  • Switching and isolation of MV and LV equipment
  • Installing and commissioning of new plant
  • Daily walk arounds and inspections of electrical and mechanical systems and equipment
  • Wiring of electrical control panels
  • Offering technical support at Data Centre by performing system / network installation, configuration, and troubleshooting in order to ensure optimum operations.
  • Carrying out preventative maintenance of data center equipment and devices.
  • Monitoring system processes to ensure smooth operations.
  • Evaluating heating and cooling systems to ensure they are operational and can meet equipment temperature conditions.
  • Comply to working methods ensuring that all client SLA and MSA’s are achieved
  • Monitor customer network servers and storage systems to ensure uptime and efficient resolution of issues
  • Compliance
  • Maintain compliance in accordance to all relative policies and procedures
  • Meet agreed inter-departmental OLA (Operational Level Agreement)
  • Health & Safety monitoring and corrective action to meet statutory compliance and company’s objective of zero tolerance to unsafe work practices
  • Skill Requirements

  • Good technical abilities
  • Effective communication skills, active listener, ability to understand requirements and be able to explain complicated technical process in a simple to way to non-technical staff is a requirement for successful data technicians
  • Data Technicians often develop standard operating procedures and manuals for the networks they are in charge of
  • Proactive problem solver, perform rapid and accurate assessments
  • Ability to work independently, as well as being a positive team player
  • Self-motivated
  • Conducts self professionally, exhibits elevated levels of tolerance and patience
  • Responsible for continued learning and self-development
  • Quick response to potentially critical situations
  • Trouble shoot systems and components to identify root causes of failures
  • Implement corrective actions promptly to mitigate the negative effects of system changes
  • Good Microsoft Office skills
  • Qualifications and Experience

  • Qualified Electrician
  • A minimum of 2 years post qualification experience
  • Relevant data centre experience preferable
  • Good knowledge on Data Centre environments and critical infrastructure systems preferable
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