Position Description :
As part of the People Shared Services that provides excellent service and employee experience for over 23,000 employees, the primary responsibility of the Talent Development Consultant (Instructional Design) is to ensure the end-to-end instructional design of all training requirements (management skills;
competencies; technical; product; systems; projects; etc.) that will result in meaningful and engaging user experiences that best fit the digital learning content, audience and competency / change targeted.
You will ensure that all learning principles and styles are considered and applied appropriately, actively participate in brainstorming sessions and create the curriculum structure to compile information into digital learning content.
The successful incumbent will ensure professional consultation with the business (relevant managers and employees) focused on delivering exceptional customer service in a continuously improving efficient and effective way that achieves Service Level Agreement standards.
As the Talent Development Consultant (Instructional Design), your primary responsibilities will be to :
Collaborate with business Subject Matter Experts (SMEs) to identify and obtain course content
Contribute to or lead design / brainstorming / idea generation sessions
Design curricula or programs for blended learning delivery (incl. F2F, Digital, etc.) aligned to the 5Di principle ADDIE Model
Develop course frameworks, storyboards etc. and brief these into the Digital Learning Centre (DLC), where applicable
Apply tested instructional design theories, practices and methods aligned to all delivery methods (strong preference for digital delivery)
Develop evaluation and assessment of the instruction and its impact
Ensure design SLAs are met
Effectively collaborate with business stakeholders and other roles in the Talent domain or DLC and negotiating timelines whenever necessary
Coach and / or mentor within your domain when required
Remain abreast of emerging trends and technologies in all areas of learning, incl. digital
Provide input into internal processes and digital methodology to aid continuous improvement
Brief in project requirements to the DLC pipeline where applicable
Co-ordinate workflow internally from design to handover to the DLC
Provide internal QA and peer review
Additional ad-hoc responsibilities based on resource needs, could include to :
Assist the Talent Development team and broader People Shared Services according to resource needs (valley periods, emergencies, projects) which can include : Supporting the management of all SETA funded programmes;
BBBEE scorecard improvements; programme completion and absorption; and detailed tracking of all SETA activities to best meet reporting requirementsSupporting the end-to-end delivery of TFG funded learning and development interventions - internally or externally
To apply you need to have :
A qualification in Instructional Design or relevant ETDP related Qualification (essential)
More than 5 years’ proven working experience in Talent Development field
At least 3+ years’ experience in digital learning environment preferred
Excellent knowledge of learning theories and instructional design models digital preferred
Lesson and curriculum planning skills digital preferred
Able to create high quality course framework and storyboards
Ability to write effective copy, instructional text, audio scripts / video scripts
Visual design skills advantageous (Photoshop, Illustrator etc.)
A willingness to learn and a focus on continuous improvement
A passion for storytelling
Resilient in the face of obstacles
Able to co-ordinate projects and project teams
Able to work in a fast-paced, highly pressurised and deadline driven environment
Excellent communication (verbal and written) and interpersonal skills
Excellent attention to detail
Passionate about the user experience / customer service
If you are an organised, dynamic and flexible individual, who has the relevant experience in, and passion for the digital space, you should consider applying for this position.
Please ensure that your Line & HR Managers are aware of and support your application.
Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.