Client Services Administrator
Be Different
Johannesburg, ZA
1d ago

Our client a leading independent financial services group based Bryanston, with an extensive national footprint is urgently looking for a Client Services Administrator to ensure the quality and authorise and confirm all processed client instructions to clients and financial advisers.

In order to be considered the following is required :

  • A relevant financial or business degree
  • Strong technical and business experience in the administration of a LISP platform
  • 3 years in the financial services industry
  • Excellent verbal and communication skills
  • Bilingual (Afrikaans and English)
  • Responsibilities :

  • Validate all types of instructions processed in the platform administration systems for quality, data integrity, accuracy, completeness and process and legislative conformance, within the service level goals
  • Ensure that incorrect, incomplete or non-compliant instructions are escalated back to the relevant junior administrator and / or client service consultant
  • Confirm all processed instructions to clients and financial advisers
  • Adhere to all operational processes and minimise operational errors
  • Actively participate in the organisation s continuous improvement by identifying and proposing solutions to system, process and service related failures
  • Deal with queries from junior administrators, client service consultants and other internal stakeholders
  • Assist with special projects and assignments as agreed on an ad hoc basis
  • Apply TCF principles in daily tasks
  • Information displayed above not limited to advertisement. Please contact for further information.

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