SA 0219-07 Junior Account Executive
IRI South Africa
Cape Town, South Africa
5d ago

About the Jnr Account Executive position

The Junior Account Executive works closely with the CGD team in the execution of the production process and is involved in the report generation, analysis and presentations for clients as assigned.

He / She will be required to build strong relations with the key users and contacts at the client's organisation, continuously looking to add value to their business.

Account Executive responsibilities are :

  • Complete the training programme and panel process within the first 4 months of employment if entering at this level
  • Build strong relationships with the users and key contacts at the client's organisation as their trusted advisor
  • Actively seeks out client product performance in the market to keep insights and analysis relevant.
  • Establish strong internal cross-departmental relationships
  • Display a thorough understanding of the business and our service offerings and innovative approaches that could deliver growth for our clients
  • Build an understanding of the financial elements that are relevant in this role and the impact you have on them
  • Assists and helps the project or operational teams where necessary
  • Attends training, business updates, knowledge shares and team events as and when required
  • Adheres to all relevant policies and procedures
  • Communicates issues and deadlines to SAE / AM as required
  • Able to work extra hours as and when required to ensure deadlines are met
  • Measures of Success :

    1.Ensure satisfied clients with consistent service delivery on-time, every time.

    2.Display self-control and strong interpersonal skills

    3.Customer focus and deliver results through service excellence

    4.Build strong functional & technical skills

    5.Display problem solving and innovative approaches

    6.Prioritising and effective time management

    7.Display Values & Integrity at all times

    8.Drive Teamwork

    9.Strong attention to detail

    10.Ability to work under pressure 11.Strong communication skills, both orally and written

    12.Willingness to accept responsibility and accountability for work produced

    13.Excellent attention to detail and must have a passion for quality (non-negotiable)

    14.Action-oriented and solutions focused approach

    15.Good learning agility

    16.Ability to work both independently as well as part of a team; be a strong team player and develop strong peer relationships across all departments

    17.Ability to manage conflict and maintain composure

    18.Have integrity and trust as key personal values

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