Network Operations Center Engineer – Office Support
Initiate International
Cape Town
2d ago

A gaming company have an exciting job opportunity for a Network Operations Center Engineer to join their team in Cape Town .

You will administer the Online Gaming platform and monitor and report on a 24 7 basis. If you have previous experience in a Technical Support or a similar role, this job could be perfect for you!

Your key job responsibilities as the Network Operations Center Engineer in Cape Town will include :

  • 24 7 proactive monitoring and support of the live and pre-production infrastructure
  • Investigate and react to any live issues that might arise
  • Prepare and take part in the periodic release of new software
  • Act as an escalation point for issues flagged by customer support
  • Partake in the design and implementation of new setups
  • Requirements for this Network Operations Center Engineer job in Cape Town :

  • Previous experience in a Technical Support or similar role
  • Good communicator with a natural aptitude for dealing with people
  • Familiar with Linux-based systems and has basic Linux CLI and sysadmin skills
  • Ability to work harmoniously in a team environment
  • Attentive to detail
  • Work well under pressure, quick to learn and able to deal with a wide range of issues
  • Good analytical skills and able to collate and interpret data from various sources
  • Positive, confident and able to work on own initiative
  • All-rounder with very good general IT Knowledge and Web-N-Tier technologies
  • Knowledge of TCP / IP and Virtualisation technologies
  • Knowledge of Docker / Kubernetes advantageous
  • Monitoring and Alerting (Zabbix / Cacti / Nagios / Grafana)
  • Database Administration Experience (Mysql / MongoDB)
  • Log Analysis and faultfind, i.e. Splunk, Kibana, Elasticsearch

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