Motor Claims Consultant EE
CFS Recruitment
Johannesburg, South Africa
2d ago
source : Job Placements

My Short Term Insurance client in the East Rand is looking for a Motor Claims Consultant

Minimum Requirements :

  • Matric (Grade 12) - essential
  • FETC in Short-Term Insurance or higher certificate in Short-Term Insurance
  • Successfully passed RE 5 (Representative Exam)
  • Applicable class of business certification (Personal & Commercial classes of business)
  • Must be compliant with FAIS Fit & Proper requirements with track required of working unsupervised
  • Experience required in HCV (heavy commercial vehicles), Fleets, and AGRI claims
  • At least 5 years relevant work experience in Personal, Commercial and AGRI claims settlement
  • Work experience within a licensed insurer - highly advantageous
  • Experienced in making claims settlement determinations with mandate exceeding R50 000
  • Effective Communication skills required : Must demonstrate high quality oral and written communication.
  • Effective Time Management skills required
  • Must have a high tolerance for stress
  • Must be solutions-oriented with high regard for customer service
  • Key Performance Areas

  • Validation of claims
  • Appointment of service providers
  • Authorisation / Settlement of claims
  • Rejection of claims
  • Complaints resolution
  • Processing of payments within turn-around times
  • Liaising with brokers, internal staff, service providers and clients.
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