Duties and responsibilities :
Liaise, and manage relations with Protection Services on matters pertaining to student safety, and student death on and off campus.
Liaise with the South African Police Service on matters pertaining to student cases.
Refer students to Student Counselling and Development for counselling in emergency cases.
Liaise, and manage relations with Housing and Residences Affairs for temporary and long- term accommodation, which is informed by the case at hand.
Liaise and manage relations with Finance and Financial Aid on matters pertaining to student finance and funding.
Liaise and manage relations with Kovsie Sport pertaining to sponsorship requests involving sporting codes.
Liaise and manage relations with Faculty Deans and Managers on matters relating to academic appeals and specialised academic requests.
Liaise and manage relations with the Centre of Teaching and Learning on matters relating to the transitioning development of students or their academic advising, access and success.
Liaise and manage relations with Student Academic Services pertaining to prospective students, registered students or their parents / family with general academic queries.
Liaise and manage relations with CSRC, Student Organizations and Associations on matters relating to sponsorship of organisations and associations.
Liaise and manage relations with Social Support Officers of QwaQwa and South Campus on matters relating to student emergencies on these campuses that require financial intervention.
Liaise and manage relations with the International Office on matters pertaining to international students and international projects.
Liaise and manage relations with Doctors, Specialists, Private and Public Hospitals on matters relating to registered students and their emergencies.
Liaise and manage relations with the Student Health & Wellness Centre pertaining to student emergencies related to their health.
And liaise and manage relations with any stakeholder relevant in a student social support context.
Institutional Sponsorship Fund
Manage the budget, compliance check and administer all sponsorship requests for all three campuses.
Support and provide guidance to students making a sponsorship application.
Assess, produce cost projections, and investigate the risks in order to make recommendations to the Executive Director for financial sponsorship of students.
Manage the fund accordingly for every academic year.
Process and create Requisitions for issuing of Purchase Orders.
Receive and approve invoices for payments of service providers.
Create and process Travel Authorizations and Cash Advances for students travelling.
Facilitate the submission and processing of Invoices to Creditors for payment.
Facilitate journal transfers for institutional service providers.
Manage and keep record of all expenses, invoices, POs, approvals and motivations.
Liaise with International embassy, for international sponsorship.
Support to the Executive Directors Office
Provide high level advice to the Executive Director on issues of social support and student related matters.
Provide input to arising social support matters in the environment.
Make financial recommendations to the Executive Director on sponsorships.
Stand in for the Senior Officer of the Executive Director, in her absence.
Represent the Executive Directors Office at :
Social Support Committees, Task Teams and Forums.
Any established social support structure convened to respond to a particular need at hand.
External stakeholders such as SAPS, bereaved family and friends, memorial services, funerals, prisons / holding cells, hospitals and any social care physical setting.
Institutional Social Support Project Management
Develop new and relevant institutional policies for the social support office.
Provide inputs on Student Affairs policies with a social support perspective.
Monitor, review and evaluate existing institutional social support Policies.
Organize and oversee events within the social support office.
Streamline, and oversee events within the DSA that are related to social support.
Monitor and report progress on all institutional social support programs.
Identify new programmes or service offering to promote social support objectives.
Conduct needs assessments or surveys to determine interest in, or satisfaction within, social support services.
Inherent requirements :
A Bachelor’s degree on NQF level 7.
A minimum of two (2) years’ relevant working experience related to the duties and responsibilities.
Results Orientated :
The ability to be reliable, responsible, dependable and to fulfil obligations.
The ability to deal calmly and effectively with high stress situations.
Strategic Thinking :
The ability to deal with several activities at a time.
The ability to carefully analyse information and use logic to address issues and problems at work.
Business Acumen :
The ability to adhere to rules and strictly follow work regulations.
Proficient in using MS Office.
Knowledge of UFS policies, procedures and systems.
The ability to maintain high levels of personal motivation, energy and enthusiasm.
The ability to be cooperative with others, display a good natured attitude, and encourage people to work together.
Building Coalitions :
The ability to make decisions through consultation, collaboration, and working with close supervision.
The ability to interact with others and establish personal connections with people.
A Bachelor’s degree on NQF level 7 in a Humanities discipline will be advantageous.
Working experience in the Higher Education systems processes and practices preferable within the Student Life practices and governance environment.
Experience in Project Management.
A valid Driver’s licence.