Management of payments made at reception. Maintains client service principles to ensure client expectations are met. Liaison with practitioners and medical aids.
Deals with client queries in an effective manner. Billing of patient accounts, where applicable. Candidate Requirements : A Grade 12 certificate.
Willingness to work shifts in accordance with the requirements of the unit. Sound knowledge of MS Office suite and the ability to type accurately.
Maintains a customer-focused mindset that acknowledges the value of the customer. Solid knowledge and application of patient administration systems, policies and procedures.
Good accuracy and attention to detail skills in order to maintain high standards in work output. The ability to work under pressure.
Understands the interrelationships between business processes. The ability to identify and demonstrate company values. Good interpersonal skills, the ability to deal with people and be in the frontline.