Floor Supervisor Eataly
Azadea Foundation
2nd Floor, Success House 2 Melle Street Braamfontein Gauteng
4d ago
source : Edarabia.com

Job Summary

  • Handle customers’ bill payments and deal with any compaints.
  • Oversee work done by all staff members and closely follow up on the team’s abidance by the brand’s set preparation techniques.
  • Participate in achieving the organization’s goals the set targets of the brand and ensure proper implementation of the SOP.
  • Greet customers upon their arrival, present them with the menu, assist them in the selection and visit their table to ensure their satisfaction.
  • Participate in the restaurant’s opening / closing procedures ensuring proper respect of norms and guidelines.
  • Help in conducting the monthly inventory for all brand equipment.
  • Ensure proper uniform and personal hygiene cleanliness at all times.
  • Carry out functional supervisory responsibilities that include planning and assigning tasks, setting deadlines, monitoring results and quality, providing training and relaying team’s request to hierarchy.
  • Qualifications

  • Technical Degree in Food and Beverage or Hospitality Management.
  • 3 4 years of experience in F&B operations, out of which 1 year in a similar supervisory role.
  • Teamwork : level 2.
  • Commercial Understanding : level 2.
  • Customer Focus : level 3.
  • Decision Making : level 1.
  • Initiative : level 3.
  • Cultural Awareness : level 2.
  • Developing and Motivating Others : level 3.
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