Fulfilment helpdesk agent (JB (UK working hours) (JB1191)
R12 000 R15 000 CTC per Month
Growing VoIP services specialist requires an experienced and customer centric fulfilment helpdesk agent.
Technical know-how is required.
Configuring & Implementing Hosted PBX systems
Placement & Monitoring of orders via internal systems
Management of small - medium scale projects
Router & Firewall configurations
Handing over completed projects
Building connectivity solutions
Building customer relations
Reporting and Escalating issues to a Direct Line Manager
2+ years relevant experience
Completed grade 12
Technical certification / qualification preferred
Own vehicle essential due to working hours (09 : 30 18 : 30 and 10 : 30 19 : 30)
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