Sales Administration Manager
Tower Group
Johannesburg, Gauteng
5d ago
source : findojobs-za

Our Client based in Kempton Park is looking for a Sales Administration Manager to ensure an efficient administration service to support and grow the companys market shareRequirements : Financial or engineering diploma or related qualificationAt least 5 years management experience in a sales environment, fast moving goods industry sales experience would be preferredAttention to detail, quality orientated, follows up, problem solver, customer focused, good communication, planning and organising skillsProficient in MS Office Suite (MS Word, MS Excel and MS Outlook), and JDE will be advantageousJob Description : Quotations and Tenders Management : Departmental procedures are adhered to for all quotations and tendersEngagement with key stakeholders is maintained regarding possible orders or status of proposalsAll quotations and tenders are followed up as requiredTrack history of improving quote conversion ratiosAnalyse and report on quote rejection reasonsDevelop and implement selling strategies to improve quote conversion ratiosEngage with clients about reduced spend and increase market share.

Approval of quotes as per business processSales Administration Management : Price lists are updated and distributed as requiredC1 Holds are actioned as requiredDebtors days are below 60 daysPackaging and transport costs match to quoted rateSupply contracts with mining houses are managed as per SLAMonthly reports are distributed by due dateCommercial queries are dealt with as requiredManage Team : Projects are monitored weekly with relevant staffDevelopment of direct subordinates in their current and future jobs as neededCompany HR and Disciplinary policy is adhered toPerformance Management is completed for team by review dates90% Delivery accuracy is strived forCorrect use of QASYS for all problems and complaintsSet Teams Sales TargetsCustomer Liaison : All queries / complaints are handled to customer satisfactionExternal and internal customer queries are managed to ensure that expediting is in accordance with set standardsAll customer queries are investigated and responded to as soon as all relevant information is obtained

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