Credit Controller
Gauteng, South Africa
2d ago

Job Purpose

The incumbent is responsible for the management of client accounts through receivables and ensuring monies are collected timeously.

Core Functions :

  • Send Customers Invoices and Statements on request
  • Un suspending of accounts that has been paid
  • Phoning of overdue accounts
  • Maintain accurate records of communication activity with customers
  • Submit regular feedback per required deadlines set by the business to credit control supervisor.
  • Deal with customer queries in terms of their accounts on a daily basis telephonically and via e-mail.
  • Follow up on payments on a daily basis, to ensure payments are made timeously
  • Preparation of weekly overdue reports to be distributed to specific regions.
  • Send Final Notices to clients after approval has been received by credit control supervisor.
  • Set up payment arrangements documentation and send acknowledgement of debt to those clients who have requested to settle accounts per an agreed arrangement.
  • Prepare files for Credit control supervisor to hand accounts over to attorneys and collection agents
  • Loading of temporary overdrafts if the customer has insufficient funds
  • Preparing and calculation of credit limit increases for customer accounts for approval by financial manager.
  • Processing of credits in line with company policy
  • Updating customer information in line with internal control processes
  • Attend to calls professionally internally and externally
  • Attend to all messages within an hour of receiving it.
  • Credit control functions to be performed in line with company credit policy.
  • Ability to reconcile accounts and communicate findings to customers.
  • Suspending customers that have not paid
  • Compiling overdue reports for distribution to business
  • Adherence to applicable legislation i.e. NCA etc
  • None Core Functions :
  • General Filing
  • General Filing
  • Assisting other departments with their functions when required
  • Requirements of the Job Minimum qualifications

  • Matric
  • Advance Excel Certificate an advantage
  • Diploma in Credit control
  • Competencies / Behaviour

  • Extensive knowledge of Microsoft office with emphasis on excel
  • Behavioural attributes

  • Ability to organize
  • Time Management Ability
  • Responsibility
  • Decision Making ability
  • Effective Communications skills
  • Attention to detail
  • Apply
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