Ecommerce Manager

SUMMIT Africa Recruitment

Cape Town, South Africa, Western Cape, ZA

1d ago

The Role

Reporting to the MD and running the Ecommerce department to deliver excellence within agreed budgets

Optimizing of products and customer user journey to deliver sales targets

Excellent understanding of Shopify and maximising use of the platform

Full responsibility for the trading of the website and trouble-shooting

Own and deliver Omnichannel strategy to drive relationships with global customer base

Working closely with cross-department teams to meet commercial objectives

Expert in bespoke inhouse system to deliver Ecommerce goals

Development of the campaign calendar for onsite, Email, Social and Affiliates

Management of Digital Marketing Agency, PPC, SEO, Paid Search and Social

Manage and motivate Ecommerce team members and Interns to deliver to agreed goals

Responsible for the monthly ECommerce report and P&L

Track and analyse customer behaviour and optimize

Manage home page, landing pages and content in collaboration with digital

Optimise existing and new products during campaigns and new launches

Work with PR, Retail, Digital Marketing and Wholesale to deliver localised and international user experience to develop brand profile

About You

At least 5 years experience as Ecommerce Manager within a luxury or premium fashion brand

Expert user in Shopify with at least 4 years experience in using the platform

Educated to at least Bachelor degree in relevant subject for Ecommerce and Digital Marketing

Proven track record in managing multiple digital touch points including Social Media and delivering growth on a global scale

Resourceful, confident individual, who can make a business case and challenge the status quo to improve brand visibility globally

Works autonomously and with determination to take a project from start to completion

Expert in using analytical tools and using insight to delivery KPIs

Strategic thinker with an operational approach, prioritising multiple projects in a busy environment

Excellent communication and leadership skills

Experience and enjoys coaching and managing a small team

Commercial approach, managing budgets and working in cost-effective ways

Innovative and creative, with a strong understanding of the luxury landscape

A creative thinker with strong technical know-how, and knowledge of digital marketing channels and social media platforms

What we offer

Independent working with career development in a varied role

Some flexible working

Half day holiday gift for your birthday

Jewellery Allowance

Beautiful offices next to the river and gardens

Office situated next to Imperial Wharf station

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