Account Manager
2d ago

See yourself being part of a large, transformational change? This could be the role for you!

Who we are

At IRESS, we believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level.

From the world’s most established financial brands to new and disruptive players, we help improve every aspect of our clients’ businesses so that they can work better, every day.

IRESS is one of Australia’s largest technology companies and employs more than 1,900 people across Australia, United Kingdom, South Africa, Canada, New Zealand and Asia.

The role

Iress is looking for a highly dynamic person who will be required to fulfil the key role of Account Manager.

You will be required to retain client revenue, and identify and grow revenue on existing and new products / solutions within your client base and broader client circles.

You will be responsible for the financial performance of the account / program / projects managed.

What you will be doing

Retain client revenue through structured and constant client and user engagement.

Be able to identify and close out on new revenue opportunities at clients for both existing and new product / solutions.

Articulate Iress roadmaps / enhancements (Product, Technology, Strategy etc.) eloquently to clients / users at all levels.

Work with business owners and corporate account specialists to understand the business strategic roadmap and create and implement a client strategy roadmap.

Introduce and drive additional campaigns with existing client base to drive new revenue and keep Iress relevant at the clients.

Meet and exceed agreed revenue targets.

Engage with clients regularly and in line with an agreed, structured engagement model

Generate leads, new sales and commercial proposals

Manage billing for client base. Ensure commercial proposals are approved, correctly documented and entered into the billing process and handle any client billing queries.

Present product demos and front end user training as and where required.

Negotiate client contracts and commercials to be approved by the Head of Sales and Client Services.

Own each of their respective clients end to end and facilitate the coordination of people internally where relevant i.e. product, business etc.

What you will need

Understanding of Client Business Environment and technology requirements

Experience in the Financial Advice Business Industry

Industry and competitor awareness

Experience working with software and technology including training / coaching users on new products

Must be able to prioritise and meet deadlines

Relationship Building

Sales background

Stakeholder Management

Why work with us

  • Competitive remuneration
  • Global opportunities
  • State-of-the-art offices
  • Casual dress, flexible work policy
  • Access to learning and development programs
  • Young, diverse workforce
  • 3 days’ leave per year for charity initiatives
  • Global 36-hour hackathon
  • Pause areas, Table tennis, Games room, Showers, Friday afternoon drinks
  • Close access to shopping centers
  • Active Sports & Social and CSR events
  • Up to 26 weeks’ paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work
  • Full time

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