Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions.
Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture.
To help us drive our success into the future, we are looking for an experienced Networks Technical Specialist to join our team at our Johannesburg offices.
Standard Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.
To support and contribute to a small number of products or work streams relating to the design and implementation of Cloud solutions, operating across a number of Service Teams within SBSA and proactively engaging with internal stakeholders in the delivery of Cloud solutions.
Key Responsibilities / Accountabilities
Deploy, Support, maintain and manage the F5 estate in the bank (SA estate)
Log and manage change requests on Remedy as per the bank standards
Implement changes as per the agreed date and time following the Remedy process
Management of all F5 incidents and Customer Service Requests in accordance with the agreed service Levels
Isolate, analyse and resolve F5 problems in accordance with the Incident and Problem Management Process
Maintain configuration documentation relating to the logical and physical configurations of the managed F5 environments in accordance with the agreed configuration Items in Standard Banks Configuration Management Database (CMDB)
Assist with any architecture requirements for new applications. Engage with application owners across the group to understand the application flows
Advise on the latest technology trends that can assist the bank in being number one in the market
Provide Level 1 to 3 support including RMA hardware swap outs for faulty hardware Escalation to F5 for complex issues, bug fixes and facilitation of development fixes
Ensure that F5 security patches and firmware updates are updated accordingly where relevant and any recommended best practices deployed
Configure monitoring toolset thresholds in conjunction as per the agreed standard
o Monitor F5 estate daily and highlight all anomalies that might have production impact.
o Ensure any anomalies are addressed in accordance to the change process
Audits and EOL replacements
Audit and provide a yearly report of all device across the environment and provide recommendations
o Ensure all audit findings are remediated and closed
Hardware maintenance (Identify all EOL (End of Life) devices and ensure they are upgraded as per
o Advise on any EOL devices and recommend replacement devices
Provide monthly handover sessions to network team and ensure record of sessions
Migrations and optimization of any applications that are currently been load balanced
Preferred Qualification and Experience
Degree in Information Technology / Bachelor’s degree with a major in either Computer Science, Physics, Mathematics and / or Statistics
Certification in one or more languages : C, C++, Java, Perl, Python, Go, or scripting experience in Shell and Perl.
CCIE, CCDA, CCNA, CCNP .
Preference to Cisco, Nexus, Riverbed and F5 will be preferred.
F5 LTM Administrator 101 and 201
F5 IP APM (303)
F5 ASM (304)
3-5 Years F5 experience
Network design background
5-7 years experience gained in using production systems and technologies for example load balancing, monitoring, distributed systems, microservices and configuration management.
Designing and executing small scale systems automation projects with strong autonomy.
Be familiar with and enthusiastic for software engineering best practices such as testing, continuous integration and continuous delivery.
Must have had a focus on instrumentation and observability with experience with monitoring and metrics collection tools such as AppDynamics, Prometheus, Nagios and Graphite.
Be familiar with systems and configuration management tools (e.g. Chef and Terraform).
Have experience implementing Continuous Integration or Continuous Delivery processes in engineering teams and lastly, experience integrating test automation into various points in a deployment pipeline and prior programming background in at least one or more languages : C, C++, Java, Perl, Python, Go or scripting experience in Shell and Perl.
3-4 years experience in configuring routers and switches, facilitate implementation of networks for project delivery requirements
7 years experience in troubleshooting with an in-depth understanding and interpretation of network designs, ability to provide Level III troubleshooting in complex network environments
Knowledge / Technical Skills / Expertise
Demonstrated expert knowledge of F5 network technologies
Load balancing and WAN optimising skills
Internal and External IT Environment
Functional Analysis and UAT
IT Business Analysis