We are looking for vibrant and hardworking Sales Consultants to be based in KZN (Bluff, Ballito and Montclair. This position is looking to attract candidates with 3 -
5 years in a customer service environment, preferably in the cellular or information technology industry. Minimum Requirements : Matric Customer Service tertiary qualification would be advantageous 3 -
5 years in a customer service environment, preferably in the cellular or information technology industry Information technology certification Knowledge of relevant computer application Ability to supervise or lead a team ICT Product knowledge Ability to increase sales Key Performance Areas : Customer Service and Sales Report any health and safety concerns / incidents in the workplace to the manager / health and safety representative Submit weekly and monthly report to Walk in Customer Care Manager within agreed deadlines.
Submit any other ad-hoc reports on request Attend the Safety, Health and Environmental workshops as required by management Ensure prompt response to customer inquiries with attention to detail and accuracy.
following up to ensure resolution within the shortest timeframe. Ensure that a good level of understanding and knowledge of products and services are maintained at all times, ensuring that customer queries can be dealt with accurately and appropriately.