Sales Consultant
Dalitso Holdings
KwaZulu-Natal, ZA
2d ago
source : JustTheJob.co.za

We are looking for vibrant and hardworking Sales Consultants to be based in KZN (Bluff, Ballito and Montclair. This position is looking to attract candidates with 3 -

5 years in a customer service environment, preferably in the cellular or information technology industry. Minimum Requirements : Matric Customer Service tertiary qualification would be advantageous 3 -

5 years in a customer service environment, preferably in the cellular or information technology industry Information technology certification Knowledge of relevant computer application Ability to supervise or lead a team ICT Product knowledge Ability to increase sales Key Performance Areas : Customer Service and Sales Report any health and safety concerns / incidents in the workplace to the manager / health and safety representative Submit weekly and monthly report to Walk in Customer Care Manager within agreed deadlines.

Submit any other ad-hoc reports on request Attend the Safety, Health and Environmental workshops as required by management Ensure prompt response to customer inquiries with attention to detail and accuracy.

  • Obtain and evaluate all relevant information to handle inquiries and complaints. Resolve product or service problems by clarifying the customer'
  • s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment;
  • following up to ensure resolution within the shortest timeframe. Ensure that a good level of understanding and knowledge of products and services are maintained at all times, ensuring that customer queries can be dealt with accurately and appropriately.

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