Junior Field Support Technician
Xprocure Software
Cape Town, Western Cape, ZA
3d ago
source : Careers24

It is X / procure's goal to find an enthusiastic individual, with good problem-solving and excellent interpersonal skills to support our in house developed ordering software, and to build a long-term career in a large corporate environment.

Successfull candidates must be able to work on their own and under preasure to perform. Formal Education : Matric Certification : A+ is essential and N+ will be an advantage.

Experience : Previous IT field support experiennce beneficial. Competencies : Strong logical reasoning Troubleshooting Analytical Computer literacy Planning and Prioritising tasks Ability to work under pressure Strong interpersonal and communication skills in both English and Afrikaans Job Attributes : Ability to work within a team environment (Team Player) as well as independently High Energy levels, enthusiastic, friendly disposition Ability to take initiative Ability to multi task and be very attentive to detail Strong sense of urgency and deadline driven Ability to communicate across all levels both internally and externally Self-motivated and confident, dynamic, innovative and independent.

Lateral thinker Must demonstrate maturity and embrace change and diversity Key Responsibilities : Installing the X / procure® frontend software.

Provide training on the X / procure® frontend Software. Basic PC (Hardware / Software) troubleshooting. Troubleshooting and supporting the X / procure® Frontend Software.

Form part of a team that provides 2nd line line field support to the X / procure customer base.

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