Skills & Attributes Outstanding telephone skills with an ability to translate complex technical information into laymans terms* Excellent written skills with an ability to describe technical information clearly* Excellent time management and the ability to prioritize* A keen eye for detail with the ability to identify and solve problems quickly and efficiently* Enjoy dealing with people and a genuine desire to assist them* Experience in a technical contact centre role, or the events industry, and / or using venue & event management software* A commitment to learning and ongoing personal development* A problem-solving nature with the ability to work under pressure* A passion for technology and a solid understanding of the IT world, ideally with experience in software* Experience in HTML & CSS* Matric* Credit and Criminal Clear* Hospitality experience will be advantageous ![]()
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