Our client based in Central Johannesburg, is looking for an energetic and well-spoken Call Centre Agent. The successful candidate must have at least 2 years?
experience in a similar role. Minimum Requirements : Qualification in Call Centre. Speak and understand French. Minimum of 2 years Call Centre Agent experience.
Duties and responsibilities : Identify customers’ needs, clarify information. Research every issue and provide solutions.
Engaging in active listening with callers. Adhering to all company policies and procedures. Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.
Closing Date : Submissions for this vacancy will close on 10 September 2020, however you will still have the opportunity to submit your CV for this position till 26 September 2020.
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